During our stay at Lotte Hotel in Ulsan, we were impressed by the friendly and helpful staff. They always had a smile on their faces and were very courteous. The reception team was exceptional, ensuring a smooth and efficient check-in process. The rooms were beautifully clean and spacious, with comfortable beds adorned with plenty of squashy pillows. We appreciated the attention to detail, such as the plentiful supply of glasses and even a corkscrew for our wine purchases from the Lotte Department Store next door. The shower was excellent, with luxurious toiletries provided. The hotel's location was ideal, surrounded by great shops, restaurants, and cafes within walking distance. Additionally, the spa was a nice feature, and the staff there were kind and helpful. Our kids enjoyed the swimming pool, which was a good size, and there were always plenty of towels, toiletries, and dressing gowns available. we had a wonderful stay at Lotte Hotel Ulsan.

Although the hotel offered valet parking, we experienced some difficulty finding parking due to long queues. It's possible this was due to the holiday, but regardless, we would recommend utilizing the valet service.

Location was great. The staff was helpful and knowledgeable. The facility was clean and modern.

Note that the mattresses are a bit harder than I am used to, and I was unable to disable the room's excessive heating. t was a bit stifling at times and the air conditioning was disabled.

Most things were in good working order

Room too hot at night. Set the temperature to 15 degrees (the mininum) but the actual temperature was well above that. Outside the temp was minus five!! Also I thought it was expensive, but am not familiar with prices in Korea so it may not have been

Spent New Year's Eve at this hotel and it was a great experience! the rooms were clean and comfortable, and the staff was very helpful with anything we needed. the location of the hotel is amazing, with plenty of shops and restaurants within walking distance. the breakfast buffet offered a wide variety of delicious options, and the rooftop area was a great spot to watch the fireworks.

The communication with some staff members was a bit of a challenge due to language barriers, but it didn't affect the overall experience. the elevators were sometimes crowded and took longer than expected to arrive, but we were in no rush to get anywhere.

Only location and free internet

1- Price 2- Attittute and behavior 3- Old fernature 4- Cooperation with guests

It is very nice hotel and the location was at the middle of the town.

There is no wi fi at the room nether the hotel wi fi nor other company ( I. E. telecommunication). The wi fi available at the lobby where there is only two chairs. So, if the wi fi is important to you to do not come to this hotel

Friendly staff, big and clean room, diverse breakfast menu, good location, enjoyable spa and swimming pool.

Nothing it is perfect.

Location

Receptionest attitude was very bad

The hotel had a great location in the city, making it easy to explore the local area and find delicious Korean food nearby. The room was clean and well-maintained, and the gym facilities were impressive and allowed me to workout during my stay.

The hotel's breakfast selection was quite limited and finished early, so I often missed out. my Easter at this hotel was not the experience I had hoped for.

Our recent stay here was nothing short of luxurious. We were delighted with the exclusive amenities, including the indoor swimming pool and sauna. The service was exceptional, and our private facilities were top-notch. We also enjoyed the location advantages, being just a stone's throw away from major attractions. The restaurant and bar/lounge area were impeccable; we particularly loved the Halal food options.

The only issue we encountered during our stay was with the sun loungers at the swimming pool. However, this was a minor inconvenience in an otherwise fantastic experience.

The hotel is located in a convenient area close to an amusement park and department store. A variety of food options are available at breakfast, including oatmeal and fresh fruit. Guests can enjoy a nice dining experience at the Peninsula restaurant, which offers great views and quality service.

Some guests have noted communication difficulties with staff who don't speak English well.

A convenient and comfortable stay at Lotte Hotel. The room was spacious and the bed was very comfortable, ensuring a good night's rest. The hotel's location was great, with easy access to a large shopping center and plenty of dining options. The staff were friendly and helpful, always willing to assist with any requests or directions. I had a positive experience and would recommend Lotte Hotel.

We enjoyed the spacious and clean room with a great view of the city. The hotel facilities, including the sauna, swimming pool, and gym, were fantastic and could be used twice a day. The breakfast had a diverse menu with options for both American and Korean styles. The staff was friendly and helpful, and they even recommended vegetarian restaurants for us. Additionally, parking was not a problem and we had no issues finding a spot.

Nothing at all.